Service Spend
Where your spend breaks down by service type: Ground Residential, Ground Commercial, Express, Returns. Spot concentration relative to volume.
Parcel Analytics
F u l l i n s i g h t s i n t o y o u r s h i p p i n g s p e n d .
Complete visibility across every carrier, service type, zone, and surcharge. Broken down across 8 key performance areas, with a prioritized action plan ranked by annual dollar impact. Free with the Dash.fi card.
- Free with the Dash.fi card
- Upload invoices, contract, and shipping log
- Results in days
- No card required to start
Vital Factors Spend Insights Contract Audit Scenario Analysis Volume & Growth AI Report
8 Key Performance Areas
Health indicators across critical shipping cost drivers. Green is optimal, amber requires attention, red signals immediate action.
Surcharge Spend
23.9%
Surcharges as % of total spend
Low High
Avg Cost Per Shipment
$16.72
33,183 shipments analyzed
Low High
Minimum Charges
47.2%
Ground packages hitting contract minimum
Low High
Shipping Weight
111.5%
Avg actual 12.47 lbs vs billed 19.67 lbs
Low High
Average Zone
6.92
Weighted average shipping zone
Low High
Service Spend
$554,851
Annualized parcel service spend
Low High
Carrier Performance
Data pending
On-time delivery % — awaiting carrier API
Time in Transit
Data pending
Avg transit days — awaiting carrier API
8 KPAs continuously trackedAction plan ranked by dollar impactReal-time AI agent during carrier callsFree with the cardAnalytics + audit + contracts bundled
By the numbers
What parcel analytics gives you, at a glance.
Coverage 8 Key performance areas tracked across every audit
Savings 6–12% Average savings found across audited shipping accounts
Price Free Analytics and audit bundled with the Dash.fi card
Shipping health
Eight dimensions of your shipping operation. Health-checked, color-coded, and connected to action.
Your shipping operation has moving parts that affect cost simultaneously. Service mix, zone distribution, surcharge exposure, carrier performance. A problem in one area often hides a larger opportunity in another. Dash.fi's shipping-health dashboard tracks all eight with color-coded health indicators, so you can see at a glance where your operation is running well and where attention will move the needle.
Surcharge Spend
Total surcharge exposure across fuel, residential, delivery area, and large package fees. Often the highest-leverage area for negotiation.
Avg Cost Per Shipment
Your blended cost per package. Tracks whether operational changes (routing shifts, packaging tweaks) are actually moving the needle.
Minimum Charges
The floor your carrier charges regardless of actual weight or size. High minimum charge exposure signals a negotiation opportunity.
Shipping Weight
Actual weight versus billed weight. Dimensional weight mismatches surface here, one of the most common and recoverable billing errors.
Average Zone
How far your packages are traveling on average. A high average zone signals a fulfillment center or routing optimization opportunity.
Carrier Performance
On-time delivery rates, damage claims, and service failures by carrier and service type. Your leverage for contract conversations.
Time in Transit
Actual transit times versus contracted service levels. Gaps here generate parcel audit credits automatically.
Vital Factors Spend Insights Contract Audit Scenario Analysis Volume & Growth AI Report
33,183 Shipments
$554,851 Total Spend
12.47 Lbs Avg Weight
6.92 Avg Zone
$1.34 Cost per Pound
93.4% DIM-Rated
Spend by Service
Ground Residential
Shipping ChargeCorrection Ground
Ground Commercial
Returns Ground
Address CorrectionGround
$0k$95k$190k$285k$380k
Spend by Service
Exactly how your shipping budget breaks down, by every service type you actually use.
Ground Residential, Ground Commercial, Express, Returns, Saturday Delivery. Each service type carries a different cost profile and a different optimization opportunity. Dash.fi breaks your spend down so you can see where the concentration is, where costs are highest relative to your volume, and where a small shift in fulfillment routing could produce meaningful savings. The 80/20 is almost always in service mix and zone distribution. Most operators who find it are surprised how simple the fix is.
Volume by Zone
Where your packages are going. And what your zone distribution is costing you.
Zone is one of the largest and least visible cost drivers in carrier billing. A package crossing seven zones costs significantly more than one crossing two. And most operations have no systematic view of where their volume is concentrated. Dash.fi maps your zone distribution so you can see your cost exposure by zone, identify where a fulfillment center shift could reduce your average zone, and walk into carrier negotiations with zone-specific data that most shippers never have.
Vital Factors Spend Insights Contract Audit Scenario Analysis Volume & Growth AI Report
33,183 Shipments
$554,851 Total Spend
12.47 Lbs Avg Weight
6.92 Avg Zone
$1.34 Cost per Pound
93.4% DIM-Rated
Volume by Zone
$220k$165k$110k$55k$0k
Zone 2
Zone 3
Zone 4
Zone 5
Zone 6
Zone 7
Zone 8
Local zones Long-distance
Action plan
A ranked list of what to do next. And what each move is worth.
Every analytics tool produces charts. Dash.fi’s AI reads your full shipping profile and generates a ranked action plan: specific recommendations, ordered by annual dollar impact, with a probability-weighted confidence score for each one. You do not need to interpret the data. The AI tells you what it means and what to do about it. Confidence scores are set at 90% probability as the base rate. Conservative, not optimistic. You can adjust them down if you want to be even more conservative.
4. Recommended Actions
#1 $19,280/yr
Negotiate DAS Commercial discount (target 50%)
#2 $19,200/yr
Request earned discount tier review with 52-week volume verification
#3 $14,637/yr
Switch to online-only pickup scheduling
#4 $14,556/yr
File billing dispute for Direct Signature overcharges
#5 $7,356/yr
Negotiate Adult Signature discount (target 50%)
#6 $6,600/yr
Request DIM divisor audit for Express shipments
#7 $4,780/yr
Improve FedEx 2Day discount from 53% to 60-65%
Real result · 9-figure ecommerce brand
Built on conservative numbers, not best-case.
We assumed a big chunk of the savings would never land. Even then, the plan added up to $3.2M a year for one brand. Real numbers, not a best-case guess.
- Annual
- $3,208,641
- Monthly
- $68,473
- Confidence
- 71%
Probability-adjusted
Conservative
Top strategies by annual impact
- Ground Residential Rate Discount $1,308,972
- DIM Weight Factor Improvement $607,177
- Residential Surcharge Discount $368,732
- General Rate Increase Cap $189,002
Real-time AI agent
Your carrier rep will arrive prepared. So will you.
Carrier negotiations take multiple rounds. The rep will tip their hand on the first meeting, giving on one lever while holding firm on others. Knowing which levers to push next is what separates a good outcome from a great one. Dash.fi’s AI agent is available in real-time during your carrier conversation. Pull your zone distribution, your surcharge benchmarks, your confidence scores on demand. Your carrier will no longer be the only one in the room who knows all the numbers.
You
What’s our residential surcharge discount vs benchmark for the $25M+ spend tier?
D
Dash AI · 0.4s
Current: 75.1%. Benchmark for your tier: 85%. Gap of 9.9 points = $1.02M/yr.
“I had been shipping $3M a year and had no idea where the money actually went by service type or zone. Dash.fi's analytics showed me that 34% of our ground spend was residential surcharges on packages that could have been rerouted to commercial addresses. That one insight was worth six figures annually.”
Camille BoatengCOO, ThreadHouse, $42M revenue
See your shipping spend.
And exactly what to do with it.
Free with the card. 8 KPAs from day one.
Action plan ranked by annual dollar impact. Real-time agent during carrier calls. 0% success fee — the Dash.fi card funds the platform.
See my shipping spend (free)Walk the 8 KPAs with us, live.
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